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Residential telephone service
(number)
	May 2002	May 2003	May 2002 to May 2003	May 2004	May 2003 to May 2004
	number		% change	number	% change
Total households	12,055,600	12,191,300	1.1	12,348,900	1.3
With one or more phone numbers	11,895,400	12,035,200	1.2	12,189,400	1.3
With one phone number	7,254,900	6,707,400	-7.6	6,095,700	-9.1
With cell phone number only	478,100	233,000	-51.3	301,900	29.6
With two phone numbers	2,940,400	3,239,900	10.2	3,447,500	6.4
With three phone numbers or more	1,700,100	2,087,900	22.8	2,646,200	26.7
Without phone number	160,200	156,100	-2.6	159,500	2.2
Has alternate access in emergency	137,900	143,800	4.3	145,200	1.0
Can't afford service¹	100,600	97,700	-2.9	105,100	7.6
Installation charges	63,500	71,900	13.2	71,300	-0.8
Security deposit	52,700	49,900	-5.3	56,800	13.8
Basic local rates monthly charge	69,900	67,700	-3.1	71,400	5.5
Long distance charges	31,200	33,100	6.1	32,800	-0.9
1. Multiple reasons could be reported. Source: Statistics Canada, Residential Telephone Service Survey, Catalogue no. 56M0001X. Last modified: 2005-02-04.

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